Privacy Policy

General

At Windowsville we honour your privacy and are committed to protecting any Personal Information we may collect for the purpose of provision of Services  to You. Whether You provide your information to Windowsville directly or it is obtained automatically through the use of the Services or provided by a third party partner, it will be handled with the  standards described in this Policy. You agree to the collection and use of information according to this Policy by using the Services.

Definitions:

Aggregate Information: information collected and/or stored in bulk with no identifiable personal information

Cookies: are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Personal Information: is any factual or subjective information about an identifiable individual, and may include name, email address, physical address, telephone number, or any other information which is relevant to the provision of Services.

Product(s): windows, doors, accessories, and any other products which are available or become available for sale, installation and/or service by Windowsville Inc.

Service(s): informing about, promoting, explaining, quoting for, and the actual provision of  information about the Product, consulting about Products, Product sales, Product installation and Product service.  The Windowsville website is part of the offered Service.

Us, We, Windowsville, Company, Our: Windowsville Inc.

You, Your: the individual or corporation using our services and/or accessing our website and providing Personal Information subject to this Policy.

Policy:

Collection of your Personal Information

We collect Personal Information through forms and applications on our web site and through direct contact with you either in writing or verbally.  This includes any and all contacts related to the provision of the Services and applications to employment with Windowsville. The information is then stored in secure databases on our Internet servers or those of third parties who may be contracted to provide  us with IT support. Online applications that request personal information are clearly identified on the web site with reference to this Policy.

Retention of your Personal Information

We will retain Personal Information only for as long as it is necessary for the purposes set out in this Policy. We will retain and use Your Personal Information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Use of your Personal Information

We only use your Personal Information to provide you with, and improve the Services.  The possible uses of the information include, but are not limited to issuing an offer, arranging credit, scheduling and performing installation, improving customer service, processing transactions, or administering contest, promotion, survey, or other feature related to  the Service.

Consent

We may collect information with your express permission (for example by asking directly) or with your implied permission when you fill out a form on our web site, send us information by email, or enter into an agreement with us. The permission may be given to us verbally, electronically, through an authorized representative or in writing. You may withdraw your permission to collect, use and disclose your personal information at any time, subject to legal and contractual restrictions and reasonable notice.

Disclosure

Your information will not be sold, exchanged, transferred, or given to any other company or individual without Your consent for any reason other than the provision of  the Services or a situation stipulated in this Policy. There are several circumstances under which we may disclose your personal information, such as when required by law,  for provision of services by a trusted partner, for the purposes of collecting due fees, as a part of a business transaction under merger, acquisition or asset sale, to prevent or investigate possible wrongdoing in connection with the Services, to protect and defend the rights or property of the Company, or with expressly communicated consent for disclosure in other circumstances. The trusted third parties assisting us in conducting our business, servicing you,  or maintaining our web site, and with whom we may share Your information, shall be bound by their own privacy policy or, if they do not have a privacy policy, shall abide by and be bound by privacy obligations stipulated in this Policy.

Security

Windowsville takes all reasonable measures to ensure that personal information is well protected from unauthorized access, modification, or disclosure. We use only secure Internet servers, practice restricted access to  personal information, and employ all possible safeguards such as protective  software and firewalls. It should be noted that methods of electronic transmission and storage of information are generally not considered to be possessing absolute security. We guarantee as much security as reasonable and commercially acceptable means can guarantee.

Access

You can request details of information about You at any time by using the contact details in this Policy, and we shall provide you with the summary of your Personal Information in our possession. The access to your Personal Information is conditional on the absence of requirement by law to deny such access , such as when the information relates to existing or anticipated legal proceedings, or when granting the access  would have an impact on other people's privacy or to protect our rights and property if the request is frivolous. Ethical, procedural, and confidentiality considerations may also prevent access in certain circumstances. We will always provide you with clear and detailed explanation should the access be denied.

Statistics

We may accumulate usage and other statistics in order to optimize our web site information and offerings.  Such information will be stored , shared, and used by Windowsville as Aggregate Information. We use analytics tools and other third party technologies, such as Google Analytics and/or DoubleClick Cookies, to collect non-personal information in the form of various usage and user metrics when you use our  website and/or other Services. These tools and technologies collect and analyse certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behaviour and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information. The third party analytics companies who collect information on our  website may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies. You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page  or you may opt out of Google Analytics by visiting the Google Analytics opt-out page. Google has additional information available about their Remarketing Privacy Guidelines , and Restrictions .

You can set preferences for how Google advertises to you using the Google Ad Preferences  page, and if you want to you can opt out of interest-based advertising entirely by cookie settings  or permanently using a browser plugin.

External Links from our website

Windowsville website may contain links to other websites, which are not associated with Windowsville or its associates.  The destination of those links may not be governed by this Policy and following the links and/or visiting other web sites is at your discretion. We recommend becoming familiar with respective privacy policies of visited websites.

Contact Us

Should you have any questions about this policy, please contact us by sending an email to contact@windowsville.com with subject "Privacy Policy"  and to the attention of Director of Operations or by calling us. We may update this Policy from time to time with any changes posted on this page before they take effect.

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